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multipathing software excepts in windows system

Publication Date:  2012-09-20 Views:  77 Downloads:  0
Issue Description
Mutipathing software is installed on windows2008R1 in mutipathing network environment. Customer test multipathing software like this:
Unplug a network table when copying data to LUN, the copying process report no response, copy fail. 

Alarm Information
None
Handling Process
If build up network on Windows Server 2008 R1 SP1(32 bits/64 bits)and Windows Server 2008 R1 SP2(32 bits/64 bits) through iSCSI,please install corresponding network adaptor patch。The download websites of this patch:http://support.microsoft.com/kb/970658
Root Cause
If there are some situations like this:
 iSCSI launcher in running on Windows Server 2008 or Windows Vista
 You can configure IPv4 or IPv6 address to provide service for storage request on iSCSI target.
 Disconnect and reconnect the physical connection between iSCSI initiator and iSCSI target.
 Open iSCSI initiator dialogue box to check the status of iSCSI target.
In this case, the session status of iSCSI target is reconnecting. Otherwise, that’s the cause of access to iSCSI failure.

Suggestions
None

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