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Can not uninstall VSM,prompt install unfinished

Publication Date:  2012-09-26 Views:  36 Downloads:  0
Issue Description
Click start menu choose program>network management system>uninstall VSM,prompt install unfinished
Alarm Information
none
Handling Process
1 delete network management database
               1 open install software log
“C:\HWENGR\engineering\conf”
2 delete datamodelDB folder by hand and files in this folder
2 restart database
              1 double click windows right of taskbar  ico,open SQL Server dialog box
              2 click stop,close database
              3 click begin/continue,startup database
3 ensure iMapService is stoped
            1 click begin menu choose program> management tools>server
         2 check if iMapService startup ,if startup,please stop it
4 delete VSM install log by hand
If can not delete it,must delete install log files and folders one by one,then delete install log
5 delete network management database files
               1 click begin menu,choose program> Microsoft SQL Server>Enterprise manager,eject SQL Server Enterprise Manager dialog box
               2 choose database node in local server of left direct tree,delete database except master、model、msdb、 pubs、tempdb、Northwind
               3 choose security>log on node in in local server of left direct tree,delete NMSuser
6 restart operating system
Root Cause
During use process,change or delete some envionment variables,result in can not auto uninstall,need uninstall by hand
Suggestions
During use VSM,do not exchange envionment variables

END