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Can’t convene cascade conference between Beijing and Xinjiang

Publication Date:  2012-09-27 Views:  41 Downloads:  0
Issue Description
Beijing convene national conference, Xinjiang can’t join the conference.
Alarm Information
Cascade conference is successfully convened when watched from RMCC interface, but the cascade meeting place is not stable.
Handling Process
1. Because the complicated install setting is on VBILL, so disconnect authentication and charging in RMCC.ini.

2. Disconnect VBILL, conference is normall

3. Check the all the using VBILL configuration according to <New Media Player 2.0 national system validity(V3.0)>  and <Train5.2 upgrade instructors>. Set the configuration strictly, and compare with the configuration file before upgrade.

4. Colleagues in Henan and Chengdu have encountered similar problems, so we change the option of whether products have casecade and assistant flow in BillManager, but these option are all in my BillManager.

5. Create a new VP8020PLUS in BillManager using default charging strategy, and use this new product in the set, but problem still exists.

6. Set the Radius.xml as follows by the instruction of Mayongsheng:
  <!—Product ID -->
        <service>141</service>
        <!—Balance Products ID -->
        <settle_product_id>1</settle_product_id>

7. The right setting is as follows:
<!—Product ID -->
        <service>141</service>
        <!—Balance Product ID -->
        <settle_product_id>141</settle_product_id>
8. After testing, cascade conference is normal
Root Cause
The problem may be during the progress of installation of New Media player 2.0.
Suggestions
1. Check the newest changed setting, and ask for advice of 800 and other province’s colleagues when problem emerges.
2. There may be problem during the installation of New Media Player, hope R&D write down upgrade instructors.

END