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DC prompts the "network element return error results or network element not response in time"

Publication Date:  2012-10-09 Views:  54 Downloads:  0
Issue Description
Use VSM DC (network element software management) function to updates the network element, save network element configuration fail, prompting the "network element return error results or network element not response in time".
Alarm Information
None.
Handling Process
Reason a: network element offline.
1. Processing network fault, guarantee the routing between network management and network element is interflow.
Reason b: network management side and network element side SNMP parameters are not matching.
1. Use Telnet tool login web element, check network element’s SNMP parameters, including SNMP reading, writing group words and SNMP version.
display current-configuration | include snmp
snmp-agent
snmp-agent local-engineid 000007DB7F00000100004292
snmp-agent community read  public
snmp-agent community write  private
snmp-agent sys-info version all
2. Login VSM client, in network management check the adapter network element’s SNMP parameters.
A. Login VSM client, in "the Lord topology" choose network element, in the main menu select "system > network element communication parameter > setting nets element SNMP parameter".
B. In the popup window view the SNMP parameters in network management, and compare with the parameters of network element side, modify inconsistent SNMP parameters. "Nets element port" keeps the default value 161.
C. Click the "test" in the lower right corner.
If test results prompts "test success", the SNMP parameters have matched. If test results prompt failure, please compare the SNMP parameters of the network element side and the network management side again.
Root Cause
The possible causes of the failure appear save network element configuration failed are as follows, need check one by one:
reason 1: network element offline.
reason 2: network management side and network element side SNMP parameters are not matching.
Positioning process:
1. Login VSM client, in "the Lord topology" choose network element, click the right choose "refresh status", if found network element offline, the failure is reason a.
2. If the "main topology" shows network element online, please perform the following operation to locate fault.
a. Login VSM client, in "the Lord topology" choose network element, in the main menu select "system > network element communication parameter > setting nets element SNMP parameter".
b. In the lower right corner of the popup window click the "test", the test results suggest fails, the failure is reasons b.
Suggestions
None.

END