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Can not access to CAU page layout

Publication Date:  2012-10-17 Views:  45 Downloads:  0
Issue Description
In the address bar input http:// server IP address: 8080 / cau, press the enter key. Page display as follows:
1 you are not authorized to check this page.
2 could not find the page.
3 Display are connecting, need to enter user name and password.

Alarm Information
none
Handling Process
   Method one:
1. Select "start > run".
2. In the dialog box input services.msc, click the "ok".
3. Find "IIS Admin Service" in the "Service" window.
If you cannot find the service, please return to method 2 to process.
4. Right click "IIS Admin Service", and select "stop" on the shortcut menu.
5. Click "yes" in the dialog box.
6. In the "service" window, right click the "U2000Apache", and on the shortcut menu, select the "start".
7. Select "start > program > network management system > VSM system monitoring", login system monitor client.
8. Right click the "client upgrade service", select "start-up process".

   Method two:
1.         Select "start > run".
2.      In the dialog box input cmd, click the "ok".
3.         In the command line window, input netstat-abn, press the enter key.
4.         Check program name which occupied port 8080.
5.         If occupancy port 8080 is not the "httpd.exe ", stop the process in the task manager.
6.         In the "service" window, right click the "U2000Apache", and select the "start" on the shortcut menu.
7.         Select "start > program > network management system > VSM system monitoring", login system monitor client.
8.        Right click the "client upgrade services", select "start-up process".
Root Cause
Server port 8080 is occupied
Suggestions
Use the CAU method to install client, please refer to the client software installation guide, check carefully before the installation.

END