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On VSM through the WEB access firewall failed

Publication Date:  2012-10-17 Views:  54 Downloads:  0
Issue Description
Through the VSM managing the USG5350 firewall under the two-node cluster hot backup network environment, the equipment can be added normally in VSM system, but when through the WEB function of VSM access the firewall, it suggested that "could not distinguish command", through the WEB access firewall failure
Alarm Information
None.
Handling Process
First of all closed the HRP agreement of firewall, then through the WEB of VSM log on firewall, guarantee order of VSM can be issued normally to firewall, after the order is issued and then enable the WEB function of VSM, can access to firewall normally.
Root Cause
Firewall in the main state, due to opened the HRP agreement, two-node cluster state firewall will be divided into configuration main equipment and configuration standby equipment, this will lead to a part of the commands can't configure in the standby firewall, and when through the WEB function of VSM access the firewall, VSM network management will TELNET to equipment to build a new AAA user first, the user’s service types is WEB, the user name is “vsm_user_super”. Due to the HRP agreement causes the command can’t be configured in firewall, WEB login failed.
Suggestions
None.

END