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The network element gets offline but there is no offline alarm in the network management

Publication Date:  2012-10-18 Views:  47 Downloads:  0
Issue Description
Parts network element gets offline but there is no offline alarm in the network management
Alarm Information
None.
Handling Process
Step 1 choose this network element in the network management main topology, and choose”failure>setting>screen rule” in the main menu.
Step 2 choose the screen rule which has been undid, click the right key,choose”attribute”.
Step 3 check the screen rule in the “basic setting” page
1 if it chooses “alarm name”,please ensure there is no offline in the “alarm name”. if it doesn’t choose,please continue the following steps.
2 please ensure there is no offline corresponding level and type in the ”level” and “type” area box. If it has choosed, please cancle the choice
Step 4 after finishing setting, click “yse”
End
Root Cause
Alarm screen rule has screened there alarm, so we cannot see corresponding offline alarm in the alarm list. We need remodify the screen rule to not screen these alarm again
Suggestions
None.

END