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After leading-in LICENSE to USG5300V1R3, unable to achieve URL classification list all the time.

Publication Date:  2012-10-26 Views:  44 Downloads:  0
Issue Description
after leading-in LICENSE of URL filtering function to USG5300V1R3, unable to achieve URL classification list all the time.
The corresponding function has been activated, fire wall PING PING upgrade servers can pass (LICENSE for commercial LICENSE).
Alarm Information
none
Handling Process
Because use the commercial LICENSE, after a period of time to try to get URL classification list and the problem solved.
Root Cause
Finally through the analysis find that because upgrading Server did not have corresponding device information lead to fail to get URL classification list.
If use commercial LICENSE, the corresponding LICENSE information will automatically synchronize to the upgrading Server. Synchronous frequency is about 1 hour, that is to say after import the LICENSE file to device about an hour, may appear some problems such as AV/IPS signature database automatically update, URL classification list getting failure.
If use non-commercial LICENSE, need to inform to the upgrading website administrator, manually synchronize the corresponding LICENSE information to upgrading Server. Otherwise, may appear the similar problem too.
Suggestions
Meet some problems such as AV/IPS signature database automatically update, URL classification list getting failure and so on.
1,if use the commercial LICENSE, can wait a period of time(about 1 hour) to for loading LICENS to see whether the problem solved.
2, If use non-commercial LICENSE, need to inform to the upgrading website administrator, manually synchronize the corresponding LICENSE information to upgrading Server.

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