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DSM service process fail to start

Publication Date:  2012-11-02 Views:  114 Downloads:  0
Issue Description
When use IE browser to access DSM server, unable to open the page, or prompt page does not exist, or other similar mistakes. Check server status, find that DSM service process fail to start.
Alarm Information
none
Handling Process
Solution 1: End the process occupied port. End the process occupied 80 and 443 port;
Solution2: End the service occupied port. For example, the port is occupied by service, then need to stop the service. Tips: IIS, Tomcat, Apache, Http services are occupied 80 and 443 port.
Root Cause
1 in the command line window use netstat - ano | find "80" to find the corresponding process ID occupied 80 and 443 port.
2 use tasklist (or task manager) to find the process name corresponding process ID.
Suggestions
When deal with the similar process or service startup problem, first refer to this method to judge whether the port is occupied.

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