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Upload License file invalid

Publication Date:  2012-11-14 Views:  90 Downloads:  0
Issue Description
When uploading license file in DSM server, it prompts the uploaded license is invalid.
Alarm Information
None.
Handling Process
• obtain the correct ESN code to apply of License file.
• before upload License file, check the correctness of the License file.
A. right click the License file, select the "open mode > notepad", use notepad open License file.
B. Confirm the information of License file is consistent with the application information.
Root Cause
•The ESN code of the uploaded License doesn’t match with the current server (use the wrong ESN applied for License or the server appeared hardware change after its ESN code applied for License).
• License file is not correct.
Suggestions
Before uploading License file, can refer to the process to confirm the License, avoid to produce the mistakes caused by the License discrepancy.

END