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how to replace call transfer voice file in U1980

Publication Date:  2012-11-27 Views:  97 Downloads:  1
Issue Description
version Information:
eSpace U1980 V100R001C01SPC100

Fault Symptom:
Customer is not satisfy with the voice file for call transfer, they want to replace it, and enquiry how to change it.
Alarm Information
None
Handling Process
1. Please use the DecomposeTone.exe tool to resolve the voice file’s ID you want to replace. Actually you could also get the ID through analyzing the log.

2. Please use the voice recorder function of our laptop(should be windows xp), according to the description in U1980 product document, changing the voice file’s name into the ID.pcm. Then put it into the folder “voice” of U1980’s software package. Choose one of Chinese, English, Chi_eng these three folers.

3. Use the tool “Maketone.exe” to regenerate a new voice.bin file, and upload into U1980, replacing the old voice.bin file. Because for U1980 V100R001C01SPC100, we have changed into using LMT tools, and Maketone.exe has been made together with LMT. Engineer could follow the expecting software version product document to do the operation.
Root Cause
The method to replace the voice file for call transfer is the same as the VU function description.
Suggestions
None

END