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Wrong prefix of temporary group lead to Data conference failed

Publication Date:  2013-03-04 Views:  48 Downloads:  0
Issue Description
version: espace UC V200R001C02SPC200
when click data conference button on espace desktop, cannot held a data conference.
Alarm Information
N/A
Handling Process
check the configuration of  temporary group prefix on "BMP > configuration > Deployment Policy Configuration > Policy > Temp. group server domain", the domain is XX@dispatch.huawei.com


check the settings by "XCnfg > chatserver", the domain name is XX@chatas.huawei.com


set the prefix on BMP as XX@chatas.huawei.com, and restart BMP, problem solved.
Root Cause
make capture on espace desktop: espace receive "400 bad request" when held a meeting. need to trace the log on espace U2980.



trace the log on espace U2980, find log like blew: espace U2980 received SIP error "400" when espace U2980 send invite to the AS server,


so the error information is on the server, need to check the configuration of the server. 
Suggestions
be careful with every configuration. before change the settings, must know what function of this setting.

END