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it is failed to install Windows Server 2008 R2 enterprise on RH2285 V2 server

Publication Date:  2013-04-01 Views:  92 Downloads:  0
Issue Description
customer has his own CD which store the Windows Server 2008 R2 enterprise operation system.
first time, when we attach the CD via virtual software driver to install the OS, it takes about 10 hours.
after login the system, the response of each action is very slow, just as bellow, and it is hard to install the chip driver and network card driver mannully.
Alarm Information
none
Handling Process
first time, when we use ServiceCD to guide the installation for Windows Server 2008 R2 enterprise SP1, we succeeded. Because the ServiceCD can install all the drivers in the OS one time before the OS is finished, it will be more easier for the OS with all the drivers to control the server.
Root Cause
1. we reinstall the same OS again, but the same issue happened, we also can not install the chipset and network card drivers, so it is not a occasional problem.
2. we install a new version  Windows Server 2008 R2 enterprise SP1 with the same hardware, the issue is not fixed.
3. we reconstruct the RAID and exchange the local disk of different servers, then reinstall the OS which is supplied by customer, it still doesn't work, so it is not related with the disk and raid.
4. when we do all the steps above,  we just install the OS first, then install the SP1 patch, then install the chipset and network card drivers, so we do not use ServiceCD to guide the installation for OS.
Suggestions
when we install the OS for a server, it is better to find the compatible version and install it with ServiceCD Tool.

END