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NBU master server can't get the information of media server , and the backup service is down.

Publication Date:  2013-09-22 Views:  63 Downloads:  0
Issue Description
NBU master server can't get the information of media server , and the backup service is down./ directory is full.
Alarm Information
NBU master server can't get the information of media server , and the backup service is down./ directory is full.Internal database server of NBU is down.
Handling Process
1. Deleting logs file  under /usr/openv/netbackup/logs directory。
2.restart NBU service , running /usr/openv/netbackup/bin/bp.kill_all to shutdown all the processes of NBU ,running /usr/openv/netbackup/bin/bp.start_all,start all the processes of NBU。
3.Modifying the logs record lever , make the level is 0. 
Root Cause
Because / directory is full , and NBU logs is very big , this affacts internal database of NBU . NBU master server can't get the correct information of media server , and the backup service is down.
Suggestions
The setting of NBU should match the exsitent environment. If the logs is too much and the space of the harddisk is limited , it will affect backup system.

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