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Fault occurred when trying to display the contact photos on the eSpace 7950 in UC 2.0

Publication Date:  2013-09-26 Views:  47 Downloads:  0
Issue Description
I have setup UC 2.0 and registered a eSpace 7950. Because eSpace 7950 has a large agenda I want to see the pictures of each contact in the agenda. I have set the Profile Picture Server to the AA server and keep the default port 8080 but it does not work.
Alarm Information
No pictures shown on the contact list of the eSpace 7950.
Handling Process
1. Try changing the port to 8090  ( the default of the CorpDir Server )  - done, Fail

2. Try changing the port to 8081 ( available port ) – done

3. Reboot the phone – done

4. Check profile pictures in the contact list – Succesfull
Root Cause
1. Try changing the port to 8090  ( the default of the CorpDir Server )

2. Try changing the port to 8081 ( available port )

3. Reboot the phone
Suggestions
Some ports may be occupied making some applications not to work. Also check the availability of the ports. For this feature, a good combination of settings is Profile Server: AA Server IP ; Port: 8081 .

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