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U1910IMS Users Cannot Be Invited to Join a Conference Through

Publication Date:  2013-10-29 Views:  38 Downloads:  0
Issue Description
The eSpace U1910 fails to invite IMS users to join a conference
Alarm Information
none
Handling Process
Step 1 See LMT-based Login and Configuration to log in to the LMT and access the command tree
configuration mode.
Step 2 Run the show reggroup command to check whether the status of registration group (the value
of Status field).
[%eSpace U1910(config)]#show reggroup
Register group
Id IMPI IMPU Password Expires
(*s)
-- -------------------------------- -------------------------------- --------
-----------
1 +862083785000@guangdong.test.com +862083785000@guangdong.test.com ****
300
2 +862083785001@guangdong.test.com +862083785001@guangdong.test.com ****
300
Status
------
FAULT
FAULT
      If the status is FAULT,check whether the IMPI field, IMPU field and Password field match
the configuration of IMS.
     If no, run the config modify reggroup id <1-360> impi <string> impu <string>
password <string> command to modify to match the IMS. The id is start number of the
registration group. The impi is start registration group IMPI. The impu is start registration
group IMPU. The password is password for authentication.
    If the status is OK, go to the next step.
Step 3 Run the show prefix command to check whether the calling number change configuration of
the prefix meets IMS requirements.
   If no, see Setting Number Conversion Mode to configure the data.
   If yes, go to the next step.
Step 4 Contact the peer office's engineer to check whether the multiple call function is not enabled for
the displayed number.
  If yes, contact to the peer office's engineers to troubleshoot the fault.
Root Cause
The possible causes are as follows:
l The registration group password or account is incorrect.
l The calling number format does not meet IMS (86+area code+number) requirements.
l The registration group ID is not added to the outgoing calling number of the conference.
l The multiple call function is not enabled for the displayed number.
Suggestions
none

END