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Error Code: 5007 Fault occurred in eSpace Meeting when trying to create an instant meeting

Publication Date:  2013-12-19 Views:  50 Downloads:  0
Issue Description
It seems that some parameter are not configured correctly and when trying to create an instant meeting, the error code 5007 pops up.
Alarm Information
Error Code: 5007
Handling Process
1. Log in to the system administrator page.

2. Choose Basic Configuration > Area Policy Configuration.

3. Set Cluster Name under Area and MS Cluster Configuration from default to CN20.
Root Cause
1. Check license limitations

2. Check meeting parameters  like number of participants, audio channels, video channels to be within the license limitations

3. Check basic configuration process

4. Check Enterprise and Area config 
Suggestions
After deploying a solution it’s needed to recheck all basic configuration twice. This is because maybe some parameters may be skipped in the product document. Check parameters to be set with a value according to the parameters nature.

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