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7910 phone under U1980 registered to DND service still can be called

Publication Date:  2014-06-15 Views:  67 Downloads:  0
Issue Description
a Malaysia hotel site, a ip phone 7910 user name 7051 registered to DND service, though most of other phones can not call 7051, some ip phones such as 7053 still can call to 7051.
Alarm Information
none
Handling Process
above.
Root Cause
1.first we can judge 7051 already registered to DND service, or else other phones can call to 7051. also we can use command to check.
[%eSpace U1980(config)]#show subscriber dn 7051 type newservice

New Service

Rights              Register Information
------------------- -------- -----------
NORMAL              Y                  
RECORD_TONE         Y                  
PLAY_TONE           Y                  
OPERATOR DISCONNECT Y                  
OPERATOR INSERT     Y                  
UNICALL                                
CLIP                Y                  
CALLLIMIT                              
DDS                 Y                  
CFU                                    
CFB                                    
CFNR                                   
CFO                                    
HOOKING_TRANSFER    Y                  
AMEND_PASSWD        Y                  
CANCEL_ALL_NS       Y                  
OPERATOR_OVERSTEP   Y                  
VOICEMAIL_CFB       Y         [UMSno:2]
VOICEMAIL_CFNR      Y         [UMSno:2]
MULTICALLS          Y                  
CALLPARK                               
CNIP                Y                  

2.why some phones can not call to 7051, but some phones still can, we should compare these ip phones user configuration.
show subscriber dn 7053
we find that 7053 config the telephonist attribute. then we delete the telephonist for 7053, now 7053 can not call to 7051. so we can prove even 7051 has DVD service, as long as other phone users has the telephonist attribute, they still can call to 7051.
Suggestions
none

END