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remote side can't hear the voice from the second row

Publication Date:  2014-07-14 Views:  99 Downloads:  0
Issue Description
xx project ,custom feedback remote side custom can't hear the voice only from the second row
Alarm Information
none
Handling Process
1. check if there have input from the second row from the WEB of the TP host
have input at all the MIC of second row.
2. do selftest and everything is ok
3. check the product type of the TP host.
the product type was TP3106.
Root Cause
product type have to choose correct one .
Suggestions
step by step to check the parameters of the TP system .

END