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eSpace 7820

Publication Date:  2014-07-24 Views:  84 Downloads:  1
Issue Description
1) Phonebook is downloaded EVERY time we go into it. Download takes ~3 seconds.
- Customer complaining slow in the searching for huge database / record and everytime need to repeat the downloading process again.

2) There is no search (like we have in local phonebook). Having 200 entries in the phonebook how to navigate to the one in the middle of the list? As of now only press ‘down’ 100 times.
-Customer request the solution for :
  A.) Local Phone book ( Faster in searching and loading )
  B.) Remote searching the user from HTTP Server instead on press down 1 by 1 , time consuming and not efficent.
Alarm Information
N/A
Handling Process
You can use the first attachment contact.xml as Local Phonebook, and you can search in local phonebook.
The 2nd attachment pc.xml is used for remote phonebook.
Root Cause
1) Phonebook is downloaded EVERY time we go into it. Download takes ~3 seconds.
- As user will get the latest update from the HttpServer. Everytime you want see the address book, you will download from http server.
- It will take some time as it depends on the size of the Phone book and your network environment.

2) There is no search (like we have in local phonebook). Having 200 entries in the phonebook how to navigate to the one in the middle of the list? As of now only press ‘down’ 100 times.
-Attached with the contact.xml which need to be load into eSpace 7820 to make it as Local Phone book.

-Advantages : Fast for searching and loading in Local phonebook. Good for searching big record.
-Disvantages :If user have 100 sip phone, user have to manually update their phone book always. ( Time Consuming )

-Attached Pc.xml for the Remote search from the HttpServer.
Eg. If customer press A , the system will search all  user start with letter "A" from the Http Server.
Suggestions
N/A.

END