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U1980 Unable to Configure the Call Forward Start time and End Time Setting

Publication Date:  2014-10-16 Views:  39 Downloads:  0
Issue Description
At Day time 7am -7pm, Customer wish all call enter will drop on the Softconsole user at Extension 3101.
After 7pm , customer wish to forward to extension 42 which is SIp phone. The call will be entertaint by receiptionist.

Customer would like to set the Call Forward Conditional from 7pm to 7am.
Customer have try to set in the LMT but the "Error message " indicate the Start time must be early than the End Time.
Customer unable to configure the TIme range as requested and wish to configure as below setting :

Thursday 7pm - Friday 7am.


Solution
Log into the LMT.
Go to Service and key in the Extention Number : 3101 and press Search.
It will display all the Services available in extention 3101.

Then choose Call forwarding Conditionaly ----> Configure
Add the 1st Index.
   Configure the Phone status to "Any" , User Number "Forwarding Type" , Forward to Number "42" ,
   Start time : 19:00:00  End TIme :  23:59:59 . save it.
Add the 2nd Index.
  Configure the Phone status to "Any" , User Number " Forwarding Type", Forward to Number "42",
  Start time : 00:00:00 End Time : 07:00:00.  save it.

Load the Configuration to U1980.


For Command line solution :

config modify subscriber dn 3101 operatenewservice add newservicerights cfc
config add forwardcondition dn 3101 index 1 state any fwdnum 42 start time 19:00:00 endtime 11:59:59
config activeservice dn3101 type cfc index 1

config add forwardcondition dn 3101 index 2 state any fwdnum 42 start time 00:00:00 endtime 11:59:59
config activeservice dn3101 type cfc index 2

show subscriber dn 3101 type newservice ( It will display the CFC is activated with Index 1 and Index 2 )




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