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SuperAdmin password lost on OceanStor S2600

Publication Date:  2014-10-31 Views:  82 Downloads:  0
Issue Description
Due to this impact, customer is unavailable to run any command in CLI because in this case there is no user available. When trying to execute any command, the system asks for an user and a password.



Solution
- Root level commands are used to initialize passwords of the super administrator and user root. The default user name and password of user root are _super_admin and Admin@revive.

- After logging in to the storage system as user root, run initpasswd on serial port mode in order to initialize the password of super admin user.


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