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how to control U1980 call forward calling number display service number or original calling number

Publication Date:  2014-12-14 Views:  51 Downloads:  0
Issue Description
in a custom site, the custom faces a problem as below:
in the intra-office call:
A calls to B, B makes a call forwarding to C. C prefers to see B number, not A number. but actually C sees A number.
U1980 version: V100R001C01SPC900
Alarm Information
none
Handling Process
for this issue, in PBX there is soft parameter to control the display number.
1. do the command to check the soft parameter number which discribe "If display fowarder's number when cfx[1:yes/0:no,default:0"
    show softargu

2. now we check it is soft parameter number 269 to control this function. Whether to display the number of the transferred party when a call is transferred. the default value is 0

3. depend on custom requirement, A calls to B, B makes a call forwarding to C. C prefers to see B number. so the 269 value should be 1.

4. do the command:
     config softargu type 269 value 1

5. repeat the testing. now C can see B number.

6. save the current configuration.
Root Cause
for this issue, in PBX there is soft parameter to control the display number. soft parameter number 269 to control this function. Whether to display the number of the transferred party when a call is transferred. the default value is 0, need to modify to value 1.
Solution
as above.
Suggestions
for this issue, in PBX there is soft parameter to control the display number. soft parameter number 269 to control this function. Whether to display the number of the transferred party when a call is transferred. the default value is 0, need to modify to value 1.

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