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RH2288 V2 SMTP forward alarm email test failed

Publication Date:  2014-12-26 Views:  136 Downloads:  0
Issue Description
After finished configuration of email forward function, click test and failed.
Handling Process
Login BMC command line, and telnet email server to do some smtp test:
root@BMC:/#telnet mail_server 25                 //connect to email server by port 25
220 xxxx.com Microsoft ESMTP MAIL Service ready at Fri, 19
Dec 2014 17:01:48 -0600
helo xxxx.com                                                      // use command helo to connect to email server
250 xxxxx.com Hello [10.212.73.208]
mail from:YYYY@xxxx.com                              //input mail from to check if this email address can send email to server
250 2.1.0 YYYY@xxxx.com....Sender OK
rcpt to : ZZZZ@xxxx.com                                  //also use rcpt to to check if the receiver email address can receiver email from here
250 2.1.5 ZZZZ@xxxx.com
data                                                                        //data means below content will display in email.
354 Start mail input; end with <CRLF>.<CRLF>
Subject: hello,it's a test                                      //subject: it's the topic of this test email

hello,it's a test for smtp mail                            // it's better leave one blank between subject and content
.                                                                 //if you want to finish content, remember use full stop symbol '.' in next blank, and plus press enter key to exit editing and sending
250 Mail OK queued as smtp10,wKjADQ2ApxRnnqBE0CWaEw==.38326S3
quit                                                                          //exit testing


If the account and password have problem, following below steps to test them:
root@BMC:/#telnet mail_server 25                 //connect to email server by port 25
220 xxxx.com Microsoft ESMTP MAIL Service ready at Fri, 19
Dec 2014 17:01:48 -0600
helo xxxx.com                                                      // using command helo to connect to server
250 xxxxx.com Hello [10.212.73.208
auth login                                                               //auth login means using a authorized account to login server
334 VXNlcm5hbWU6
email account
334 UGFzc3dvcmQ6
email password
235 Authentication successful535 or  Error: authentication failed   //one means the user can login successfully and other it means couldn't login

So, upon above test with port 25, it can send email, but try to login by sender account, it failed, so we have to input correct password in imana for the sender email address, the test was success.

END