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The Controller (Controller Enclosure 0, controller A ) is faulty with error code 15.

Publication Date:  2014-12-31 Views:  126 Downloads:  6
Issue Description
Mode : S5500T    Version : V200R001

The Controller (Controller Enclosure 0, controller A ) is faulty with error code 15.
Alarm Information
The Controller (Controller Enclosure 0, controller A ) is faulty with error code 15.

Control Board Info--------------------------------
        Controller ID:A
        Health Status: Fault
        Running Status: Offline
        Location: 0,A
        Temperature(Celsius): 51
        CPU: Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz*1
        Software Version: 2.20.01.109
        Cache Capacity: 16GB
        Role: Primary
        SES Version: 10.04T18
        BMC Version: 10.04T18
        Logic Version: 320T04
        PCB Version: STL1CONT19 VER.A
        BIOS Version: 07.02.20T07
        Electronic Label:
            [Board Properties]
            BoardType=STL1CONT19
            BarCode=210305G08D10DA000008
            Item=0305G08D
            Description=S5500T,STL1CONT19,SAS Service Processing Controller Unit(1*Intel i3540,4*4G Cache)
            Manufactured=2013-10-21
            VendorName=Huawei
            IssueNumber=00
            CLEICode=
            BOM=
Handling Process
There are two steps to resolve this issue,

1.  find out the BOM code and raise replacement request for full contrller unit  ( bom code: 0305G08D)
2.  purchase Coin Battery "Model: CR-2032L/BN"  The spare parts code of the button cell is 24010019

Rreplace coin battery accordingly, below are information 

If the S5500T controller PCB version is STLICONT19 VERA, you must check the coin battery voltage on board. 
If the S5500T controller PCB version is VERB .this is a updated PCB version no need to channge the coin battery
Root Cause
Controller failed as the coin battery was discharged, and not providing enough voltage to controller,

The life of battery depend upon the situation and gap from the Manufacturing date to customer production date

If the controller not  power on in store. the coin battery lifetime is about 1 year.
If the controller keeps working status. the coin battery  lifetime is about 2 year.
Solution
Repalaced the controller and coin battery, attached are the guide for replacement of controller and replacment of coin batteries
Suggestions
error Code 15, is interpret the coin battery issue, it simply reffers to contact huawei expert, 

For this error,  Storage "The Controller ( Controller Enclosure 0, controller A ) is faulty with error code 15.
Which is controller coin battery error, please kindly check on below link.

Link : http://support.huawei.com/enterprise/NewsReadAction.action?newType=03&contentId=NEWS1000003640&idAbsPath=03_ROOT|03Second_0305|7919749

END