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BSOD (Blue Screen) during installation of Windows 2012 R2 in XH621 V2

Publication Date:  2015-01-29 Views:  158 Downloads:  1
Issue Description
BSOD (Blue Screen) during installation of Windows 2012 R2 in XH621 V2.
Handling Process

1. Check that Windows Server 2012 R2 ISO/DVD can be used to install Windows 2012 R2 in another server. Able to install on other servers except XH621 V2

2. Check blue screen error. The error was INACCESSIBLE BOOT DEVICE

3. Check storage controller. Found to be LSI-2308

 

Root Cause

This was due to Windows 2012 R2 (Hardware Abstraction Layer version 6.3.9600.17031) which contained KB2919355

 

Solution

END