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Fusion access error : failed to rename computer name

Publication Date:  2015-03-25 Views:  47 Downloads:  0
Issue Description

symptom :

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when customer trying to create VM through Fusion Access he faced this alarm : Failed to rename computer name.

Alarm Information

alarm:

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Handling Process

Handling Process :

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1- checking if DHCP server is working properly or not , also there is enough ip sources in DHCP pool or not ?

2- checking tomcat itaserviceuser's password is correct or not "for doulbe confirm use this account to login ITA server.

3- confgiure tomcat itaserviceuser's password again in the fusion access.

Root Cause

none

Solution

Solution :

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problem fixed after restarting DHCP server.


Suggestions

none.

END