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AMX host can't telnet to the VCT

Publication Date:  2015-05-14 Views:  52 Downloads:  0
Issue Description
TP3006 after replace the VCT codec, the AMX host can't telnet to the VCT

Alarm Information

fail to login in using telnet.

Handling Process

1. Replace one VCT of TP3006 and import the orignal configuration to the new codec.

    but the codec still can't be online at AMX host

2. Check the logs of VCT



3. we suspect the password of AMX host was different with VCT

4. AMX host's  apiuser password was null and can't be changed

VCT's apiuser default password was Change_Me

5. we use command below to modify the password of VCT to null

mc modifydebugpasswd apiuser Change_Me null null

6. the problem solved.

Root Cause
The password of AMX host was different with VCT's.
Solution
Use the command uppon to modify the password of VCT to null.

END