No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

IP phone Vlan automatically change to 0 issue

Publication Date:  2015-06-28 Views:  156 Downloads:  0
Issue Description
when customer config the 7910 phone Vlan is 1, after about 20s, the Vlan value automatically change to 0
Alarm Information
none
Handling Process

if ip phone start the LLDP-MEM function, but the connected switch can not support this function. the issue will happen.

so if both iphone and connected switch support LLDP-MEM function, we can config phone Vlan. if switch can not support LLDP-MEM, please close ip phone LLDP-MEM, config Vlan manually.

 

Root Cause
if ip phone start the LLDP-MEM function, but the connected switch can not support this function. the issue will happen.
Solution

if ip phone start the LLDP-MEM function, but the connected switch can not support this function. the issue will happen.

so if both iphone and connected switch support LLDP-MEM function, we can config phone Vlan. if switch can not support LLDP-MEM, please close ip phone LLDP-MEM, config Vlan manually. 

END