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IP phone can not join the conference

Publication Date:  2015-06-29 Views:  109 Downloads:  0
Issue Description
When U1980 scheduled a conference, the 7910 dials conference access code, then dial conference ID, there is no any reaction.
Alarm Information
none
Handling Process

when 7910 join the conference, use DTMF Transmission Mode is RFC2833 by default. but U1980 does not open this function by default.

method 1:

U1980 support RFC2833, need open with command :

config cdsp rfc2833 switch on

method 2:

on 7910 web page, we should change to inband way.


Root Cause

when 7910 join the conference, use DTMF Transmission Mode is RFC2833 by default. but U1980 does not open this function by default.

Solution

when 7910 join the conference, use DTMF Transmission Mode is RFC2833 by default. but U1980 does not open this function by default.

method 1:

U1980 support RFC2833, need open with command :

config cdsp rfc2833 switch on

method 2:

on 7910 web page, we should change to inband way.


END