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FAQ-Error Code 9011 Displayed Upon a Login Failure

Publication Date:  2015-07-02 Views:  37 Downloads:  0
Issue Description
The following information is displayed when a VTA accesses the test page:

[OcxInitSuccEvent]OCX control initialization success event

Result of VTA 111 login: 0
nFailedEvent]Login failure event, message = { 
"message" : "MBI login failed.", 
"retcode" : "9011"
Solution
The Agent Gateway logs occupy the entire disk space, which damages the Agent Gateway configuration file. Delete some logs and replace the damaged configuration file with a correct one. Then restart the MCC.

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