No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

FAQ-MCC and CTI Connection Failure

Publication Date:  2015-07-02 Views:  110 Downloads:  0
Issue Description
Why does the MCC fail to connect to the CTI?
Solution
Choose Web Configuration Console > System Configuration > WAS and add the IP addresses of the active and standby MCC servers to the CTI.

END