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Announcement Indicating Barred Calls Played for All eSpace U1900 Users When They Pick Up the Phone and Dial a Number

Publication Date:  2015-07-24 Views:  91 Downloads:  0
Issue Description
All users cannot make calls. When a user dials any numbers (including intra-office numbers), an announcement is played indicating that the call is barred. However, no configuration is modified.
Handling Process
Step 1 Run the show license command. It is found that the device uses a temporary license, and the license has expired.

Step 2 Apply for a new license, and replace the expired license. The fault is rectified.

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Root Cause
The license has expired.
Suggestions
During delivery and test, record and manage temporary licenses to prevent service interruption due to license expiration.

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