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A Backup Task Fails and Error Message "media manager received no data for backup image (status 90)" Is Displayed

Publication Date:  2015-07-28 Views:  46 Downloads:  0
Issue Description
A backup task fails. The error code shown in the task monitor is 90 (media manager received no data for backup image).

The backup task information shows error message media manager received no data for backup image (status 90).

Handling Process
Configure the backup content in Backup Selection.
Root Cause
Possible Causes:

The Backup Selections option is not configured in backup policies.

Fault Diagnosis:

Collect more logs to analyze problem causes.

1.  In /usr/openv/netbackup/logs/ on the master server, create directories bpbrm and bptm and set the directory properties to 777.

2.  Manually perform the backup task.

3.  Check the logs collected in bpbrm and bptm.

The bpbrm process log is as follows:

14:00:43.062 [5348.344] <2> bpbrm Exit: client backup EXIT STATUS 90:
media manager received no data for backup image

The bptm process log is as follows:

10:04:40.182 [19182] <2> write_data: Total Kbytes transferred 0
10:04:40.182 [19182] <2> send_media_kbytes_written_establish_threshold: CINDEX 0, RB Kbytes for monitoring = 1000000
10:04:40.183 [19182] <4> write_data: no data received from client hdp3500e254, image not written
10:04:40.183 [19182] <2> write_backup: write_data() returned, exit_status = 90, CINDEX = 0,
TWIN_INDEX = 0, backup_status = -8
10:04:40.185 [19182] <2> delete_image_disk_sts: Deleting disk header for hdp3500e254_1333159478_C1_F1
10:04:40.186 [19182] <2> ConnectionCache::connectAndCache: Acquiring new connection for host hdp3500e, query type 161
10:04:40.187 [19182] <2> logconnections: BPDBM CONNECT FROM TO fd = 0
10:04:40.197 [19182] <2> db_end: Need to collect reply
10:04:41.186 [19182] <2> bptm: EXITING with status 90 <----------

According to the logs, the bptm process does not receive the backup image from the client and the bptm process exits with error code status 90. The Backup Selection option is not configured with any backup content.