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The JAVA Administration Console of the NetBackup Client Fails to Start

Publication Date:  2015-07-29 Views:  54 Downloads:  0
Issue Description
After the NetBackup 6.5.5 client software is installed, run /usr/openv/netbackup/bin/jnbSA to start the Backup, Archive, and Restore (BAR) console. However, the BAR console fails to start and the following error message is displayed:

java version "1.4.2_13"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_13-b06)
Java HotSpot(TM) Client VM (build 1.4.2_13-b06, mixed mode)
java.lang.UnsatisfiedLinkError: /usr/openv/java/jre/lib/i386/libawt.so: libXp.so.6: cannot open shared object file: No such file or directory
        at java.lang.ClassLoader$NativeLibrary.load(Native Method)
        at java.lang.ClassLoader.loadLibrary0(Unknown Source)
        at java.lang.ClassLoader.loadLibrary(Unknown Source)
        at java.lang.Runtime.loadLibrary0(Unknown Source)
        at java.lang.System.loadLibrary(Unknown Source)
        at sun.security.action.LoadLibraryAction.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.awt.Toolkit.loadLibraries(Unknown Source)
        at java.awt.Toolkit.<clinit>(Unknown Source)
        at java.awt.Color.<clinit>(Unknown Source)
        at vrts.common.utilities.SwingUI.<clinit>(SwingUI.java:26)
        at vrts.common.utilities.CommonUIFactory.setUIDefaults(CommonUIFactory.java:61)
        at vrts.nbe.JavaPresentationLayer.<init>(JavaPresentationLayer.java:40)
        at vrts.nbe.AdminConsole.<init>(AdminConsole.java:27)
        at vrts.nbe.AdminConsole.main(AdminConsole.java:40)
Handling Process
Install the libXp-1.0.0-8.1.el5.i386.rpm package that contains the libXp.so.6 library file.

[root@centos5 /]# rpm -ivh libXp-1.0.0-8.1.el5.i386.rpm
warning: libXp-1.0.0-8.1.el5.i386.rpm: Header V3 DSA signature: NOKEY, key ID 37017186
Preparing...                ########################################### [100%]
1:libXp                  ########################################### [100%]
Root Cause
When a NetBackup JAVA console starts, the system calls the libXp.so.6 library file that supports graphical user interface (GUI) display. If the libXp.so.6 library file is unavailable, the GUI cannot be open.

NOTE:
For the CentOS system, the libXp-1.0.0-8.1.el5.i386.rpm must be installed.
Suggestions
The libXp.so.6 library file is used for displaying the JAVA GUI. If this file is unavailable, errors occur when you install JAVA GUIs. For example, when you install the Oracle database in the Linux system, the following problem occurs:

/tmp/OraInstall2010-12-30_02-16-11PM/jre/1.4.2/lib/i386/libawt.so: libXp.so.6: cannot open  shared object file: No such file or directory occurred..

You can resolve this problem by installing the libXp.so.6 library file.

END