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Creating HDP3500E Network Elements On the I2000 Failed

Publication Date:  2015-07-30 Views:  48 Downloads:  0
Issue Description
When HDP3500E network elements (NEs) are created on the I2000, an error message is displayed indicating Connecting NE failed. Creating HDP3500E NEs failed.


Handling Process
Cause 1: Check the network environment.

Ensure that the I2000 server and HDP3500E can ping through each other.

Cause 2: Check the HDP3500E alarm agent service.

HDP3500E G2:

1.  Log in to the HDP3500E operating system as user root.
R
2.  un service hdpsnmpd status to view the status of alarm agent service.

hdp3500e:~ # service hdpsnmpd status
amf2 is not running...
hdp is not running...
snmpapp is not running...


Check whether the alarm agent service is enabled based on the displayed information.

3.  If the alarm agent service is not enabled, run service hdpsnmpd start to enable it.

hdp3500e:~ # service hdpsnmpd status
Start hdpsnmpd...
launch amf2
launch snmpapp
launch hdp


HDP3500E G3:

1.  Log in to the HDP3500E operating system as user root.

2.  Run service hdpsnmpd status in path /etc/init.d to view the status of the alarm agent service.

hdp3500e:/etc/init.d # service hdpsnmpd status
Checking for snmpagent                                      running


Check whether the alarm agent service is enabled based on the displayed information.

3.  If the alarm agent service is not enabled, run service hdpsnmpd start to enable it.

hdp3500e:/etc/init.d # service hdpsnmpd status
Starting snmp_agent        ...                             done


Cause 3: Check NE parameters.

Table 1 describes NE parameters. Check whether parameters in red box in the figure are correct.





Table 1 HDP3500E NE parameters 




Cause 4: Enable the firewall and check settings of HDP3500E and I2000 ports.

When the firewall is enabled, the default ports that are enabled are as follows:
  • The default port number of the HDP3500E is 10161.
  • The default port number of the I2000 is 10162.
Root Cause
1.  The I2000 server and HDP3500E are abnormally connected.

2.  The HDP3500E alarm agent service is not enabled.

3.  Enter the wrong parameters when creating NEs.

4.  The firewall causes the alarm port communication failure.

END