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Windows 64-bit System Unable to Identify the Driver or Robot Mapped from a VTL

Publication Date:  2015-07-31 Views:  151 Downloads:  0
Issue Description
Product and version information:

VTL3500 V100R002
VTL6000 V100R003
VTL6900 V100R005

A driver or robot is mapped from a VTL through FC or iSCSI to a 64-bit host running Windows. However, the Windows system cannot identify the driver or robot and fails to use the VTL as a result.
Handling Process
Download the 64-bit driver of the driver or robot from the official website.
Root Cause
The Windows system does not have a 64-bit driver for the specific VTL driver or robot.