No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

FAQ-What Can I Do If an Endpoint Upgrade Fails

Publication Date:  2015-08-06 Views:  377 Downloads:  0
Issue Description
During an endpoint upgrade, the "upgrade key is wrong" message is displayed, indicating that an upgrade failure. What can I do?
Solution
The "upgrade key is wrong" message indicates that the upgrade password is incorrect.

Upgrade the endpoint again and make sure you enter the correct upgrade password. The default upgrade password is viewpoint9000.

END