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Cannot login to the camera webpage of IPC2203

Publication Date:  2015-12-26 Views:  75 Downloads:  0
Issue Description
Customer reported that cannot access the webpage of IPC2203 with IE.
Alarm Information
None.
Handling Process

1. Login to the camera via SSH way, and the default username/password is root/IPCam123.

2. Run the command below to check the DvrServer process.

ps | grep DvrServer | grep -v grep

3. Run the command below to check the current version.

cat /mnt/mtd/code/program/packageversion.ini



 

 

Root Cause
The version is old and has a bug of login webpage, which need to upgrade to IPE V100R001C03SPC500.
Solution
Follow the Upgrade Guide to upgrade the cameras to IPE V100R001C03SPC500.
Suggestions
If login to camera webpage failed, please try ssh way.

END