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FAQ: CPU usage pop-up window of IVS client

Publication Date:  2015-12-26 Views:  442 Downloads:  0
Issue Description
Sometimes there is a CPU usage pop-up window on the IVS client.
Solution
After a user logs in to the VCN3000 platform through a C/S client, the C/S client detects the CPU usage and memory usage of the PC where the C/S client is installed. If the CPU usage exceeds 75%, a dialog box is displayed indicating that the CPU usage is too high. Similarly, the C/S client displays a dialog box indicating that the memory usage is too high in any of the following scenarios:
  • The main process memory usage exceeds 750 MB.
  • The subprocess memory usage exceeds 750 MB.
  • The total memory usage of the PC exceeds 90%.
  • The total free memory space of the PC is lower than 512 MB.

After a dialog box is displayed indicating that the CPU or memory usage is too high, you can click Ignore in the dialog box to shield CPU or memory usage alarms within 12 hours.

END