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FAQ - How to reset admin password of FusionAccess

Publication Date:  2016-12-01 Views:  99 Downloads:  0
Issue Description
How to reset admin password of FusionAccess Portal.
Alarm Information

How to reset admin password of FusionAccess Portal.

Handling Process

1. Login to Gauss DBA though the account root, after that switch to the account gaussdba, as following:

2. Run the following command to connect FusionAccess database, the command format as:

    gsql -d [database instance name] -U [database account] -W [database password]

3. Run the following command to modify the previous password of admin to “Huawei123@”, as following :

update TBL_OPERATORINFO set PASSWORD='65b62f83e36098aaf1b5796e3ab58447cd0c380778c90822c23918d46fcde068' where OPERATORACCOUNT='admin';

4. To check the result whether show UPDATE 1, if yes, then the password has been modified successfully.

Root Cause

Customer forgot Admin user password of FusionAccess portal.

Solution
connect FusionAccess database,and update the previous password

END