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need to change the commercial licenses

Publication Date:  2016-12-03 Views:  241 Downloads:  0
Issue Description
The customer has 2 different FusionCube and they ordered 200 licenses for each one and we already uploaded the commercial license on the system, now they requested us to redistribute the license on the system as follows:a. only 100 VDI license on 1st FusionCube b. 300 VDI license on 2nd FusionCube
Alarm Information

no alarm

Handling Process
checked the status of the licenses on ESDP and found them activated
checked the support from the license team
Solution
as the licenses are activated , soto change it should roll back the license to previous step, and the two license will become into two entitlements, and can divide one of them into two, each contains 100 users, and then activate it withe one ESN, and activate the left 100 users and another 200 users with another ESN, they will be consolidated automatically.







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