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can not log in BMU V200R003C00SPC100 web because forget admin password

Publication Date:  2016-03-23 Views:  96 Downloads:  0
Issue Description
customer forget the BMU management web page admin password, can not log in.
Alarm Information
none
Handling Process

1-      Go to SQL server management studio

2-      Choose Databases

3-      Right click on BMU choose New Query

4-      use sql command:
update t_bme_operator set password='[103, 20, 12, -55, -71, 74, -8, -44, 119, -46, 11, -61, 3, 95, 17, 61, -106, 45, 83, 70]',column_5='[42, 65, 63, 58, -16, -56, 68, -64]' where name='admin';

5-      then use password 1qaz@WSX.

6-      If cant login kindly restart the BMU service

Root Cause
customer forget the BMU management web page admin password, can not log in. only way is to update the admin user password in DB.

 

Solution

1-      Go to SQL server management studio

2-      Choose Databases

3-      Right click on BMU choose New Query

4-      use sql command:
update t_bme_operator set password='[103, 20, 12, -55, -71, 74, -8, -44, 119, -46, 11, -61, 3, 95, 17, 61, -106, 45, 83, 70]',column_5='[42, 65, 63, 58, -16, -56, 68, -64]' where name='admin';

5-      then use password 1qaz@WSX.

6-      If cant login kindly restart the BMU service

Suggestions
none

END