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forget BMU web page admin password, can not log in

Publication Date:  2016-04-22 Views:  203 Downloads:  0
Issue Description

a customer site, customer forget the forget BMU web page admin password, can not log in.

BMU version is V200R002C00SPC200, using Oracle DB.

Alarm Information
none
Handling Process

1.  use oracle user to log in DB

2.  use sqlplus {DB instance}/{password},to connect to DB instance:

cid:image002.png@01D195A8.62CEF630

3. do the command:

update t_bme_operator set password='[103, 20, 12, -55, -71, 74, -8, -44, 119, -46, 11, -61, 3, 95, 17, 61, -106, 45, 83, 70]',column_5='[42, 65, 63, 58, -16, -56, 68, -64]' where name='admin';

commit;

cid:image027.png@01D195A8.62CEF630

 

4. the new password is 1qaz@WSX

Root Cause
customer forget the forget BMU web page admin password, can not log in. only to reset password in DB.
Solution

 

1.  use oracle user to log in DB

2.  use sqlplus {DB instance}/{password},to connect to DB instance:

cid:image002.png@01D195A8.62CEF630

3. do the command:

update t_bme_operator set password='[103, 20, 12, -55, -71, 74, -8, -44, 119, -46, 11, -61, 3, 95, 17, 61, -106, 45, 83, 70]',column_5='[42, 65, 63, 58, -16, -56, 68, -64]' where name='admin';

commit;

cid:image027.png@01D195A8.62CEF630

 

4. the new password is 1qaz@WSX

Suggestions

none

END