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3108 Raid controller report multibit ECC error

Publication Date:  2016-04-25 Views:  128 Downloads:  0
Issue Description

RH2288H V3 with 3108raid controller, the "multibit ECC error" appear when the server is starting. And server can't start successfully.

 

 

Alarm Information

Multibit ECC errors were detected on the raid controller.

 

Handling Process

1,According to the alarm message, there are multibit ECC in the memory of this raid controller.

2,Because the memory is inside the raid controller, when this error appear, it means the raid controller need to be replaced.

Root Cause

In the memory of the raid controller, there are multibit ECC error, it is the hardware problem.

Solution
Replace the raid controller.
Suggestions
1, when there is ECC error in the memory, we can try to reboot the server to check whether error will disappear. however, because there are multibit ECC error ,and not single ECC error, most of time, the restart can't fix the issue.

END