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MCU9630 with Lync server

Publication Date:  2016-06-07 Views:  111 Downloads:  0
Issue Description

Customer reported that MCU9630 version V200R001C30SPC400  was able to establish audio at a video conference but not send video. Customer establish the conference at the MCU calling each user and creating the conference. but no video was displayed.

Same issue occurs for V200R001C30SPCd00.

Solution

Problem was because RTV was not enabled. Requested customer to enable RTV as follows:

 

<HUAWEI VP9650>system-view conf policy enable-rtv

enable RTV{0>disable 1 enable} [1]:1

           Info:set enable-rtv success!

<HUAWEI VP9650>save

areyou sure to sabe config? (y/n):y

             Info:save config success!

Solution works for both versions: MCU V200R001C30SPC400  & V200R001C30SPCd00

END