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Loading Files Failed During 8800 Upgrade

Publication Date:  2016-06-20 Views:  81 Downloads:  0
Issue Description
Loading files failed during 8800 upgrade, oace the progress pass 11%.
Alarm Information
Loading files failed during 8800 upgrade, oace the progress pass 11%.
Handling Process
Check FTP configuration, because FTP is set to load files.
Root Cause
NAT IP is not configured in FTP setting(Administration>NE Software Management>FTP Settings)
Solution
There are two ways to slove this issue:

1.Complete FTP settings

2.Unselect checkbox before 'Force to load Selected GNE through FTP/SFTP'



The upgrade successed after the change.
Suggestions
Unselect checkbox before 'Force to load selected GNE through FTP/SFTP', to aviod the mistakens in FTP settings causing upgrade failure.

END