No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

/LAG1(UA5000) physical uplink ge port down and BFD down in SHD-WIP3-LAG1-1 site.

Publication Date:  2016-08-03 Views:  58 Downloads:  0
Issue Description
LAG1(UA5000) physical uplink ge port down in Slot5 and due to this issue BFD is also down.
Alarm Information

got alarm in u2000 NMS about UA5000 one physical uplink slot #5 down and at the same time BFD also down because it BFD is bounded with physical uplink


Handling Process

please check following logs

UA5000(config)#display language

UA5000(config)#displayio-packetfile information

UA5000(config)#displayboard 0

UA5000(config)#displayframe info

UA5000(config)#displaypatch all

UA5000(config)##display current-configuration

UA5000(config)#display log all

UA5000(config)#displayalarm history all detail

Display time

Display version 0/4

Display version 0/5

Display ip address

Display working mode

display fe active ETH1

display FE active Ge-0

 display fe standby ETH1

display fe standby ge-0

display fe Inner_FE1

display if-h248 state

Display alarm historyall list //full alarms

Display logall //full log


need to check with PE team and they need to check the physical port condition between lag1 to PE.


issue was from customer network side, so once they fix it our site issue resolved.


there is network side issue from customer, so once they fix physical uplink and BFD is up STATE.



Root Cause

issue was from customer network side, so once they fix it our site issue resolved.


there is network side issue from customer, so once they fix physical uplink and BFD is up STATE

Solution
issue was from customer network side, so once they fix it our site issue resolved.
Suggestions

ua5000 directly connect with PE , so sometimes PE up gradation or some packet lost coming, so need to check with PE team and confirm the status of UA5000 port where it is connected.

END