No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

Failed to upload the license to ECS

Publication Date:  2016-08-15 Views:  80 Downloads:  0
Issue Description

1. Failed to upload the license to ECS, the error code is: 5050561301.


Handling Process

1.Check the ESN of ECS and then download the ECS license from ESDP: Success.

   License name is: LICeSpaceECSV200R002_20160521W2OZ60.dat

2.Upload the license to ECS: Fail, the erroe code is: 5050561301. Exception cause is "Incorrect license file or mismatched ESN".

3.Check the ECS software version which is "eSpace ECS V200R003C10SPC100".

4.Contact the GTAC and apply the new license for the ECS which is: LICeSpaceECSV200R003_20160810HFBX60.dat.

5.Upload the new license to the ECS: Sucess.

Root Cause

1.The orignal license(LICeSpaceECSV200R002_20160521W2OZ60.dat) can't be used for the ECS whose software version is: eSpace ECS V200R003C10SPC100.

Solution

1. Apply the new license according to the ESN of ECS whose software version is "eSpace ECS V200R003C10SPC100": Success.

   The new license is "LICeSpaceECSV200R003_20160810HFBX60.dat".

2. Upload the new license: Success.

Suggestions
1.The license(LICeSpaceECSV200R002_20160521W2OZ60.dat) can't be used for the ECS whose software version is: eSpace ECS V200R003C10SPC100.

END