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SNMP Search timeout

Publication Date:  2016-09-05 Views:  279 Downloads:  0
Issue Description

Adding TE40 on SMC2.0 fails.
I was trying to add a manageable participant(TE40), on SMC2.0, but every time I was adding the TE40 on SMC2.0, I was getting an error : SNMP search timed out. See image below



Alarm Information

SNMP search timed out

 

Handling Process

I logged into TE40 web interface, and under SNMP settings I configured the following Username: v3user  User Rights : Read and Write Authentication Protocol: SHA Authentication Password : Change_Me Encryption Protocol : AES Encryption Password: Change_Me . see below:


I then logged into the SMC2.0 Web interface and tried to add a manageable participant with the above SNMPv3 settings but keep getting timed out error


I then configured the settings again on TE40, and rebooted the TE40. After the Reboot, I logged into SMC2.0 again and tried to add the TE40 on SMC2.0. This time SMC2.0 could find the TE40 and I was able to do GK settings of TE40 from SMC2.0.

 


 

Root Cause
The settings did not take affect after saving on TE40. You need to reboot TE40 after changing SNMP settings .
Solution

After changing SNMP settings on TE40 always make sure you reboot it before trying to add it on SMC2.0

Suggestions

Always Reboot TExx after changing some setting to integrate with other unit.

END